Purpose of use

The collected information is primarily used for processing orders and payments and managing and developing customer relationships. In addition, the information is used to deliver and improve our services, provide customer service, and for marketing and communication. The information also helps us to better understand our customers' needs and wishes, so that we can offer them even better and more personalized services. In addition, the information is used to fulfill statutory obligations and ensure security. Your personal data is accessible and only used by our employees whose job description requires it.

 

Collection of information

We mainly collect information from the customer himself through registration, orders or other contact. The information provided by the customer himself is, for example, name, telephone number, e-mail address and postal address, as well as payment information in connection with orders. This information is necessary so that the customer can be reached and orders can be delivered to the correct address. The customer can also give permission for marketing communication, which enables targeted communication through e.g. newsletters. In addition, the customer's purchases, stored products and returns are recorded.

Information is also collected automatically when the customer uses and browses the website. This information includes, for example, IP address, browser type and version, operating system, time and duration of the visit, and the pages the customer visits. These technical data help to improve the functionality of the website, to better understand customer behavior and to further develop services. The information is also used to ensure security and prevent possible abuses.

The website uses cookies to improve the user experience. Cookies are small files that are stored on the customer's device when visiting the website. They help, among other things, to remember the customer's settings and login information, to analyze the use of the site and to offer targeted advertisements. The customer can prevent the use of cookies from the browser settings, but this may affect the site's functionality and user experience.

 

Sharing information with third parties

Customer data is shared with third parties only to the extent necessary to implement and improve the services. For example, logistics partners need address information to complete deliveries, and payment service providers process payment information to ensure secure payment. In connection with payment transactions, your payment information only goes through trusted payment intermediaries. In addition, we may share information with trusted marketing and analytics partners to provide targeted advertising and improve the site's user experience. The purpose of use of the information shared with third parties must be in line with our company's data protection, and it must not violate the privacy of the data subjects. This privacy statement contains a list of our partners, such as Posti and Paytrail, who use customer data necessary for them.

 

User rights

The customer has the right to get access to his personal data held by the company, correct and update it or request its deletion. The customer also has the right to know how we use and share his data. If you want to make changes to your personal data, please contact our customer service.

 

Data retention period

We keep personal data as long as necessary to achieve the purposes stated on the page. The retention period of your personal data depends, for example, on whether the data is necessary to maintain your account, ensure the provision of services, fulfill legal obligations, resolve disputes or implement other applicable agreements and practices. The customer has the right to request the deletion of his data.

 

Cookies and other tracking technologies

Our website uses cookies to collect information about the use of the website so that we can improve our online store and user experience. Cookies are small text files that are stored on the user's device during a visit to the website. With this information, we can collect information about the use of the site, such as the duration of the visit, the pages used and the contents of the shopping cart. Cookies are not harmful or damage your device, and the data collected by them is anonymous.

The customer can choose which cookies to allow, and if they wish, they can deny or delete them completely from the browser settings. However, allowing cookies is recommended so that the online store and all its features work properly. Cookies ensure, for example, a smooth login, the operation of the shopping cart and personalized recommendations, which significantly improves the user experience.

Read more about cookies: https://www.shopify.com/legal/cookies .

 

Our partners and the platforms we use:

• Shopify
• Shopify Payments
• Posti Group
• Cookiebot
• Paytrail
• Klarna
• Klaviyo
• Google Analytics
• Meta

Changes to policies

We update this privacy policy from time to time, for example due to changes in our policies or other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the Site and update the "Last Updated" date.

Registrar

Aia Collection Oy, business ID: 3414260-5
Luotsikatu 1, 00160 Helsinki
info@original-story.com

This privacy policy describes how Aia Collection Oy (the company) processes data when you visit our site or make purchases at www.original-story.fi or www.original-story.com.

 

Contacts

If you have any questions about our privacy practices or if you wish to exercise your rights, please email us at info@original-story.com.

Last updated: 23.1.2025